Shipping Policy

Shipping for Crested Gems

We process and ship all in-stock orders within 1-3 business days. In the event that your order has a back ordered item, we will email you with further details.

All domestic (USA) orders are shipped via USPS First Class Letter or Package services. Please note all orders are shipped out at the end of every week and through USPS, please allow the US Postal system time for it to reach your state. Most USA orders will arrive within 3-7 business days, depending on weather and or holiday conditions.

Contact us for any questions regarding your order:

crestedgems@gmail.com


Returns

We gladly accept returns, exchanges, and cancellations Contact us within: 7 days of delivery Ship items back within: 14 days of delivery Request a cancellation: before order has shipped Buyer is responsible for return shipping costs. Refund will be processed within 1-3 days from receipt of goods.